A Mindset Book

Mark Dando (with Doug Richardson)


How to transform the development you provide to people.

  • ISBN 9781781329610
  • Published May 2020
  • Paperback
    216 x 140mm (120 pages)


Get out of autopilot and provide greater development.

Cut through the pointless propaganda that to be good at developing people, you’re supposed to take ‘the one best approach’.

Increase the impact you make in less time.

Learn to Coach-Sell-Teach-Tell™

In this provocative, common-sense book, Mark Dando shows you how to stack together four powerful approaches to developing people in the essential skills that really make a difference to their ability to perform.

Providing simple clarity, he outlines the neurological implications and learning objectives for each approach; describes how to increase effectiveness by keeping things simple; and explores the key skills of connecting and listening that will make all the difference to what you do.

As a result, you’ll help people to high performance more quickly, save yourself time to concentrate on your own work, and be more confident that you know what to do and why for maximum impact.

“If you’re thinking of self-publishing, I hope you don't go at it alone. With a team like SilverWood behind you, you have the support you need to publish the best work you believe in.”

J A Higgins