The SilverWood team strives to give the very best service we can at all times, and we work in partnership with our authors. Good communication at each stage of the publishing process is the key, and we hope that our collaborative approach builds a good relationship - so that if something's not quite right, you'll tell us immediately and we can correct it before we go to the next stage of the process.
We are always keen to improve our services wherever possible, so we welcome your comments and feedback. Your opinion is very important to us and helps us evaluate the work we do. We must stress, however, that we work hard for our authors, and we don't tolerate anyone who takes an adversarial approach or becomes abusive to any members of our hard-working team.
< Back to FAQ
“If you’re thinking of self-publishing, I hope you don't go at it alone. With a team like SilverWood behind you, you have the support you need to publish the best work you believe in.”