SilverWood Books is committed to protecting your privacy and handling your personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you register with us, become a SilverWood author to publish with us, and/or place an order for books, we will ask for your name, delivery address, payment details, email address and telephone number. This information is necessary to fulfil our publishing contracts and to process and fulfil book orders.
We will use your personal data only for the following purposes:
- To fulfil your publishing contract.
- To order and deliver your books.
- To communicate with you about your order.
- To send you newsletters, updates about author signings and events, special offers, and other features of our website which we believe may be of interest to you (only if you have opted in).
You can withdraw your consent to marketing communications at any time by emailing us.
Use of AI Tools
We may use artificial intelligence (AI) tools within our business to improve efficiency, support data analysis, and enhance customer experience.
Important: All client communications, especially those containing advice or critical information, are subject to human review before being sent. This ensures accuracy, compliance with consumer protection laws, and prevents errors.
Sharing Your Information
We do not share your personal data with third parties except where required by law or necessary to fulfil your order (e.g., delivery services).
Cookies and Tracking
Our website uses cookies and similar technologies to:
- Enable essential site functionality (such as shopping basket and checkout).
- Analyse website traffic and improve user experience.
- Provide personalised content and marketing (only if you consent).
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Your Rights
Under UK data protection law, you have rights including:
- Access to your personal data.
- Correction of inaccurate data.
- Erasure of your data ("right to be forgotten").
- Restriction or objection to processing.
- Data portability.
To exercise these rights, please contact us.
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Changes to This Policy
If we update our Privacy Policy, we will post the changes on our website.
“If you’re thinking of self-publishing, I hope you don't go at it alone. With a team like SilverWood behind you, you have the support you need to publish the best work you believe in.”
